Features

The daily tools a plumbing shop needs, from the first call to the paid invoice.

Faucetnza is in development. Every feature below is planned and not released yet.

Dispatch board

Drag and drop jobs onto techs and time slots, with capacity bars that show booked hours against open hours.

• Dispatch board with capacity bars
• Live tech map

Planned

Dispatch suggestions

Rules first: skill, certification, distance, open capacity and agreement priority, with a plain-language reason. The dispatcher always confirms.

• Suggested tech with a reason
• Dispatcher confirms every job

Planned

Dispatch suggestions

Tech mobile app

A Today screen and one-thumb actions for the job, with photos and signatures.

• Today screen and job details
• Photos and signatures
• Good/Better/Best at the kitchen table

Planned

Works offline

Cloud first. When there is no signal in the basement or crawlspace, changes queue on the phone and sync when signal returns.

• Offline queue
• Sync with conflict rules

Planned

Offline sync

Phone-to-ticket

Forward your existing business number. Each call creates or updates a ticket, matched to the customer by caller ID, with a recording and transcript. A recording notice plays first.

• Keep your current number
• Caller ID matched to the customer
• Recording and transcript

Planned

Geofencing

The job moves to en route, arrived or left on its own when the tech crosses the job-site boundary.

• Automatic job status

Planned

Geofencing

Capacity and utilization

Booked hours against available hours for each tech, day and skill.

• Bars on the board
• Utilization reports

Planned

Capacity and utilization

Memberships and recurring visits

Memberships, water heater flushes and annual backflow tests set up as recurring jobs.

• Memberships and agreements
• Recurring maintenance jobs

Planned

Pricebook and flat-rate

A plumbing starter pricebook with flat-rate pricing your techs quote from.

• Flat-rate pricing
• Estimates that turn into jobs

Planned

Pricebook

Equipment history

Model, serial, size, fuel type and install date for each water heater, softener, sump pump and backflow assembly at each site.

• History per site and unit

Planned

Invoicing and payments

Invoice from the finished job and take card payments on site.

• Invoices from jobs
• Get paid on site

Planned

Invoicing and payments

Notifications and ETAs

Customers get job updates and ETAs by email.

• Email updates and ETAs

Planned

Notifications and ETAs

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